Our Heritage
Dependable Cleaners is a 4th generation, certified women-owned family dry cleaning company with over 75 years of dedication to trust, care, and excellence. What began in 1944, with just a shirt laundry facility, has flourished into one of the leading dry cleaning companies in the Greater Boston Metro area. Together, founders Don Sr. and Marion Fawcett, mastered the craft of garment care. They instilled the values that still guide our company today: to exceed the expectation of our clients and provide the highest level of quality cleaning possible.
Don Jr. and Fred Fawcett later took over the company, growing it into a local chain, while building on the quality standards set by their parents. In 2015, Don Fawcett won the Diamond Award from The Dry Cleaning Institute. The Diamond Award recognizes excellence across all aspects of the cleaning industry and has only been awarded “a handful of times” in DLI’s 107-year history.
After 26 years, Don Jr. passed the legacy on to his daughter, current President, and CEO, Christa Hagearty. Christa has implemented a purposeful business philosophy and corporate reinvestment programs that fuel all aspects of the company’s growth. Dependable Cleaners' newest service, Style by Dependable, is a natural progression of their dedication to trust, care, and excellence. Style provides the highest level of quality garment care possible. Today Dependable Cleaners stands behind its work and unique techniques developed through the decades, to build on the quality on which Dependable Cleaners was founded.
Awards
Family Business Association Awards
2015 Endurance Award
South Shore YMCA
2017 Business Partnership Award
American Dry Cleaner Magazine
2015 Outstanding Reconstruction Plant Award
Boston Business Journal
“Fastest Growing Private Companies”
2012 list of Top 100 Women-Led Businesses
Boston Magazine
“Best of Boston”
City of Boston
2013 Greenovate Award - recognizes strides toward sustainability and improving the environment
Commonwealth Institute
2012 list of Top 100 Women-Led Businesses
Commonwealth of Massachusetts
Certified as a woman-owned enterprise
Drycleaning and Laundry Institute International
Winner - Award of Excellence for Quality Garment Cleaning & Customer Service
Quincy Schools Education Partnership
Appreciation Award
Our Mission
The mission of Dependable Cleaners is to deliver expert garment care with an emphasis on exceptional customer service and to build upon our reputation for excellence in the communities we serve.