About Dependable Cleaners | Dry Cleaning Metro Boston & South Shore
 
 

Our Heritage

Dependable Cleaners is a 4th generation, certified women-owned family dry cleaning company with over 75 years of dedication to trust, care, and excellence. What began in 1944, with just a shirt laundry facility, has flourished into one of the leading dry cleaning companies in the Greater Boston Metro area. Together, founders Don Sr. and Marion Fawcett, mastered the craft of garment care. They instilled the values that still guide our company today: to exceed the expectation of our clients and provide the highest level of quality cleaning possible.

Don Jr. and Fred Fawcett later took over the company, growing it into a local chain, while building on the quality standards set by their parents. In 2015, Don Fawcett won the Diamond Award from The Dry Cleaning Institute. The Diamond Award recognizes excellence across all aspects of the cleaning industry and has only been awarded “a handful of times” in DLI’s 107-year history.

After 26 years, Don Jr. passed the legacy on to his daughter, current President, and CEO, Christa Hagearty. Christa has implemented a purposeful business philosophy and corporate reinvestment programs that fuel all aspects of the company’s growth. Dependable Cleaners' newest service, Style by Dependable, is a natural progression of their dedication to trust, care, and excellence. Style provides the highest level of quality garment care possible. Today Dependable Cleaners stands behind its work and unique techniques developed through the decades, to build on the quality on which Dependable Cleaners was founded.

 
 

Awards


 

Family Business Association Awards

2015 Endurance Award

South Shore YMCA

2017 Business Partnership Award

American Dry Cleaner Magazine

2015 Outstanding Reconstruction Plant Award

Boston Business Journal

“Fastest Growing Private Companies”

2012 list of Top 100 Women-Led Businesses

Boston Magazine

“Best of Boston”

City of Boston

2013 Greenovate Award - recognizes strides toward sustainability and improving the environment

Commonwealth Institute

2012 list of Top 100 Women-Led Businesses

Commonwealth of Massachusetts

Certified as a woman-owned enterprise

Drycleaning and Laundry Institute International

Winner - Award of Excellence for Quality Garment Cleaning & Customer Service

Quincy Schools Education Partnership

Appreciation Award

 

Our Mission

The mission of Dependable Cleaners is to deliver expert garment care with an emphasis on exceptional customer service and to build upon our reputation for excellence in the communities we serve.

 

 

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